Thursday, July 31, 2008

Troubleshooting Printing Problems


You can click the Printing Tips button in the Print dialog box in Acrobat 6 and Adobe Reader 6 to go online to the Adobe Web site to get a slew of suggestions on how to troubleshoot the most common printing problems with Acrobat. This area of the Adobe support knowledge base is particularly helpful if you’re having trouble printing a PDF file on a PostScript printer. The Web page includes instructions on how to enable the PostScript error handler for your printer, depending upon which operating system you’re using (Windows or Macintosh) so you can track the specific errors that printing the PDF file is causing. It also contains a link to another page on the Adobe Web site that tells you what these PostScript errors really mean and gives you some suggestions on how to get around them.

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